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Staying safe

In the times of COVID-19, we at Stay&Connect pay particular attention to your safety and well-being. We implemented a range of processes and procedures to ensure that your experience with us is safe and in accordance with applicable regulations and best practices. These measures are outlined below. Do not hesitate to reach out to us if you have any particular questions.

Daily operations

In our engagements with customers, team members, UCT staff and students, we are committed to:

  • social distancing incl. home office where possible
  • best-practice hygiene measures
  • wearing of masks at all times
  • ongoing monitoring and training on Stay&Connect's "Staying Safe" efforts

Accommodation and venues

At our accommodation and venues, we are committed to:

  • online bookings and check-ins where possible
  • capacity control to allow for social distancing 
  • regular cleaning of areas, objects and surfaces
  • increased hygiene measures including provision of sanitising stations
  • wearing of masks at all time

Team training

By means of in-house courses and courses conducted by accredited, external professionals, our team is trained on best practices regarding:

  • interaction with customers and colleagues
  • cleaning, sanitising and disinfecting procedures
  • responses to suspected COVID-19 infection

More information

If you are looking for more information on responses to COVID-19 from our university, local and national government, you might find these online platforms helpful: